Core Capabilities
Survey Management
IMG, Inc. manages surveys end to end, from initial protocol development through the close of data collection. Our teams have deployed studies across mail, fax, and a range of internet-based collection methods, backed by thorough respondent research, incentive design, and the ad hoc problem-solving every project inevitably calls for. With over 40+ surveys fielded on a weekly, monthly, quarterly, and annual basis, clients trust us to adapt the method to the study, not the other way around.
Data Collection
Every dataset we touch goes through rigorous keying, cleaning, and quality assurance, with detailed follow-up on any anomalous data point until it's understood and resolved. Our collection and storage systems are built to meet federal data security requirements, and each engagement is staffed by a dedicated team of data analysts, subject matter experts, and customer service representatives. The result: clean, defensible data delivered on tight federal timelines, with full traceability from raw response to final record.
Data Analysis & Interpretation
Raw data only matters once it's understood, and that's where our team excels — turning large, complex datasets into clear, actionable insight through a range of proven analytical programs and techniques. We pair that analysis with data visualization, translating numbers into stories that are easy to grasp and built to influence decisions. Regulators, executives, the public, and researchers use the data produced by our teams to understand trends, projections, and nuisances in the lucrative and dynamic industries, allowing for regulations to be put into place, infrastructure to be funded, and related markets to prepare for changes.
From first contact through the final report, IMG, Inc. managers every stage of the data lifecycle, bringing deep energy-sector knowledge, rigorous data practices, and hands-on project management to every engagement. Here's how we do it:
Customer Service Support
Our in-house customer service team handles inbound and outbound calls for project stakeholders, triaging and routing inquiries to the right person quickly and accurately. For designated projects, we run a specialized case management system that keeps every communication and issue clearly documented. That means no dropped threads and no stakeholder left wondering where their question went.
Communication Solutions
We design and maintain websites built for clear information dissemination, from published datasets and interactive maps to informational videos and articles. Each solution is shaped around how a given audience actually needs to receive and use the information, turning complex data into something the public, press, and policymakers can actually understand and act on.
Energy Industry Expertise
Our subject matter experts bring deep, hands-on knowledge across the energy sector; from upstream and downstream natural gas and petroleum supply and marketing to coal production, electricity generation and distribution, and energy consumption. That expertise shapes every stage of our work, from designing surveys that ask the right technical questions to interpreting data with an insider's understanding of industry patterns and terminology.
Project Management
IMG, Inc. brings the same discipline to projects of every size and timeline: clear communication, transparency, and close collaboration from kickoff to close. Whatever the scope, the goal stays constant; delivering a high-quality product that meets every objective the project set out to achieve. Almost 30 years managing projects for federal/state clients, and a track record of hitting deadlines without cutting corners on quality.